Emotions Destination Management is seeking a Fleet Logistics & Planning Coordinator to join its vibrant Operations Department. This pivotal position ensures the flawless coordination of vehicles, drivers, and guides across all operations, embodying our values of efficiency, reliability, and quality service.
Main duties:
- Plan, allocate, and coordinate vehicles, drivers, and guides efficiently for all operational requirements.
- Ensure all activities are executed in line with Emotions’ Standard Operating Procedures (SOPs), with punctuality and quality as top priorities.
- Optimise daily planning to minimise idle time, ensure productivity, and reduce operational costs.
- Assist in maintaining all records related to vehicle licensing, insurance, servicing schedules, and compliance.
- Act as a frontline problem-solver during operational challenges such as vehicle breakdowns, delays, incidents, or unexpected client requirements.
- Respond promptly and make sound decisions that safeguard both service quality and company reputation.
- Ensure all team members uphold company grooming, behaviour, and customer service standards.
- Ensure clear internal communication between airport operations, tours and logistics teams.
Requirements:
- Min. H.S.C. with proven experience within the hospitality industry
- Proven experience in logistics, transport coordination, or tourism operations.
- Excellent planning and organizational skills, with strong attention to detail.
- Ability to think quickly and find practical solutions under pressure.
- Fluency in English and French (spoken and written).
- Computer literacy and familiarity with planning or operational software.
- A valid and clean driving licence for car.
- Availability to work flexible hours, including weekends and public holidays when operations require.
- A positive, dynamic, and proactive attitude.
- Knowledge of Mauritian geography and key routes for efficient planning.